Trying to Activate Office 365 Sorry We Cannot Connect to Your Account Try Again Later
Hi Davis,
I would crave more than information on the issue:
i) Are you lot trying to activate Function 365 Home Premium?
2) Do you accept multiple versions of Office installed on the computer?
three) How is your calculator connected to the cyberspace (wired or wireless)?
4) Which is the default browser are yous using?
I suggest yous to employ the InPrivate Browsing way in the Net Explorer.
Click on Tools > InPrivate Browsing and effort the following link and check:
http://office.microsoft.com/en-in/effort/
If the above steps practise not help, Reset the Internet Explorer settings and cheque if information technology helps.
http://support.microsoft.com/kb/923737
Disclaimer: The Reset Internet Explorer Settings characteristic might reset security settings or privacy settings that you lot added to the list of Trusted Sites. The Reset Cyberspace Explorer Settings characteristic might besides reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. You will also lose any countersign saved while logging into email service provider websites.
If the issue even so persists, run the Microsoft Troubleshooter from this KB article: http://support.microsoft.com/kb/2739501
Annotation: If you have issues in running the Gear up information technology directly, y'all may save the file to the Desktop then run the Fix it tool.
In one case the Office files are removed, restart the computer then, install Office Suite and verify the results.
Let us know the concerns over the issue to help yous better.
Cheers.
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Hi,
I am also facing the same consequence.
The user has Function ProPlus Licenses and the setup was downloaded from IE11 in private browsing mode.
Tried on 2 systems with no firewalls and no proxy server settings yet receiving the same fault.
Please assistance!
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Thanks
Reset Internet Explorer Works..
One time you complete reset internet explorer
>relaunch the Office 365 trial. (give-and-take 2013,excel 2013 and ect.)
http://support.microsoft.com/kb/923737
two people establish this reply helpful
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How-do-you-do,
i'm also facing the aforementioned event when activated my office 2016.
i've already follow the word and tried them.
but nonetheless nothing happen/change..
pls help!
one person constitute this reply helpful
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I had this same upshot. I finally institute out it was considering I had locked down the arrangement due to company security requirements. I had the TLS 1.0 protocol and Triple DES 168 naught disabled. Not sure which was the upshot, but when I re-enabled those 2, information technology activated immediately.
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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/sorry-we-cant-connect-to-your-account-please-try/e47e4a1a-f74c-424e-8129-7e2210982139
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